Shipping policy

Delivery Timeframe
Estimated delivery times will be provided upon order confirmation. Any delays due to
unforeseen circumstances will be promptly communicated to the customer. Ciscacecil is
not liable for any inconveniences resulting from such delays.
Delivery within Lagos: 1 to 2 working days
Delivery outside Lagos but within Nigeria: 3 to 5 working days
International delivery: 5 to 7 working days

Customs & Duties Charges
Almost all shipments crossing international borders outside Nigeria are subject to dutiesand taxes imposed by the importing country's government. Ciscacecil has no control over these charges as they vary between countries. All customs and duties charges are the sole responsibility of the customer.

Pickups
Our flagship store in Lekki, Lagos is open for pickups. You can find us at No. 8 Fola Osibo,
Lekki Phase 1, Lagos.

Please call ahead to book an appointment for a consultation if this is
the service you prefer.

We encourage all urgent orders to be placed in advance so we can
deliver the best possible experience for you.

Shipping
For international shipping, we charge a flat rate for up to 2KG. For orders exceeding 2KG,
additional fees will be communicated to the client and must be settled before delivery
commences.
Production Timeframe
Standard production takes 10 to 20 working days. Express production options are
available for items needed urgently. Please await the creation of your invoice and carefully
review all order details before making payment. Refunds will not be issued once payment
has been made.

Refund Policy
Ciscacecil does not offer refunds under any circumstances. All sales are final. Please
ensure you have carefully reviewed your order before completing your purchase.

Order Cancellation
Order cancellations are accepted within 24 hours of placing the order only. A 5%
administrative fee will be deducted from the amount paid before any refund is processed.
These terms and conditions are designed to ensure clarity and professionalism in all our
transactions. Failure to read this policy will not be considered an exonerating factor in any
dispute.